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Travel & Tourism Solution

For a multinational tourism company “SalTour”, Mazen has developed a powerful web-based travel reservation management system that enhances the way travel business works. Whether a supplier, inbound or outbound tour operator or corporate travel company, the application supports functions like online travel reservation system, back-office administration system, corporate policy management in an integrated travel platform.

The developed software is extremely user friendly and supports in-house content (negotiated contracts) as well as 3rd party supplier connectivity for pulling real-time rates and availability of products. The application handles booking for hotels, tours, transfers, car hire, airline tickets, and may other services in an automated environment.

IT also provide XML based integration with the external clients wishing to pull inventory from the system and do the booking

 

General Features

  • B2B, B2C, B2E integrated system
  • Multiple Services – Flights, Hotels, Tours, Transfers, Car hire
  • Integration with Jazeera Airways web services
  • Seamless support for both XML data and in-house hotel contracts data
  • Multi-Currency support – from display of data to invoice of customers and vendors
  • Hotel Mapping – Ability to show one hotel in search results from multiple suppliers for each
  • hotel
  • Supplier Interface
  • Integrated GDS and LCC type airlines in one interface

 

Back office Interface Features

  • User Administration

o   Creating Multiple users with user profiles and access restrictions

  • Customer Management
  • Supplier Management
  • Payment Gateway Management
  • Promotions Module
  • Reservation Dashboard
  • Finance Module
  • Refund Management
  • Currency management
  • Credit Limit Management
  • Supplier Access Extranet
  • Reports
  • Daily Sales Report
  • Daily Sales Customer Analysis Report
  • Supplier Sales Report
  • Transaction Payment Details
  • Profit Analysis
  • Flights Reservation Summary Analysis
  • Hotel Nights Report
  • Hotel Allocation Report
  • Analysis Report
  • A BI tool for analyzing the business

Customer Interface

Complete design customization of booking engine interface
Ability to create multiple customer interface designs and website using a single back-office database
Auto Credit management of customers
Ability for Cash advance customers to auto update their cash balance by payment through
Payment gateway integration
Reservation Dashboard
Hotel Booking Engine
Flights Booking Engine
Tours Booking Engine
Transfers Booking Engine
Car Hire Booking Engine
Dynamic packages feature
Refund Management
Currency management
Credit Limit Management
Supplier Access Extranet
Reports

  • Daily Sales Report
  • Daily Sales Customer Analysis Report
  • Supplier Sales Report
  • Transaction Payment Details
  • Profit Analysis
  • Flights Reservation Summary Analysis
  • Hotel Nights Report
  • Hotel Allocation Report
  • Analysis Report
  • A BI tool for analyzing the business